Effective Date: April 1, 2025
Texas Healthy Aging & Hormone Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, including protected health information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA), the Texas Medical Records Privacy Act, and the Texas Data Privacy and Security Act (TDPSA).
1. Information We CollectWe may collect the following types of information through our website, patient intake forms, and during the course of medical or aesthetic services:
Personal Identifiers: Full name, address, phone number, email, date of birth
Health Information (PHI): Medical history, treatment details, lab results, prescription data, and appointment history
Device/Technical Data: IP address, browser type, referral sources, and site interaction behavior (if using analytics)
Form Submissions: Information provided via website forms for appointment requests, service inquiries, or contact
2. How We Use Your InformationWe use your information to:
Schedule appointments and respond to inquiries
Deliver healthcare services, including family medicine, hormone therapy, infusion therapy, and aesthetic treatments
Coordinate with labs, pharmacies, or specialists as needed for your care
Process billing and insurance claims
Improve our website functionality and patient experience
Comply with legal, regulatory, and public health obligations
3. How We Share Your InformationWe may share your information only as permitted by law and only when necessary:
With healthcare providers, labs, and insurers involved in your care
With third-party service providers (e.g., billing services or EHR platforms) under HIPAA-compliant agreements
When required by law (e.g., court orders, public health reporting)
With your explicit consent, when required, for certain aesthetic services or promotional communications
We do not sell your personal or health information to any third parties.
4. Your Rights Under HIPAA and Texas LawAs a patient, you have the right to:
Request access to your health records
Request corrections to inaccurate or incomplete records
Receive a record of certain disclosures of your PHI
Request restrictions on how we use or share your information (subject to approval)
File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information below.
5. Data SecurityWe take your privacy seriously and implement the following safeguards:
Encrypted storage and transmission of data
Secure servers and access controls for electronic medical records
Staff training in HIPAA and state privacy regulations
Minimal data retention policies for non-medical website interactions
Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to industry best practices.
6. Website Form Submissions and AnalyticsAny personal data submitted through forms (e.g., appointment requests or contact inquiries) is stored securely and used solely for the purposes described. We may use limited analytics to monitor website performance and improve user experience. This data is anonymized and not linked to identifiable individuals.
7. Updates to This PolicyWe may update this Privacy Policy periodically to reflect changes in our practices, regulations, or technology. The “Effective Date” at the top will indicate the most recent revision. Continued use of our services constitutes your agreement to the updated policy.
8. Contact UsIf you have questions about this Privacy Policy or your personal data, or to file a privacy complaint, please contact:
Texas Healthy Aging & Hormone Therapy2517 Hwy 180 West, Ste BMineral Wells, TX 76067Phone: (940) 325-3706